Tuesday, May 24, 2016
Manager, Government Relations -- The Pew Charitable Trusts
2016-4557 Manager, Government Relations The Pew Charitable Trusts is driven by the power of knowledge to solve today’s most challenging problems. Pew applies a rigorous, analytical approach to improve public policy, inform the public and invigorate civic life. We are an independent nonprofit organization – the sole beneficiary of seven individual trusts established between 1948 and 1979 by two sons and two daughters of Sun Oil Company founder Joseph N. Pew and his wife, Mary Anderson Pew. Our work lays the foundation for effective policy solutions by informing and engaging citizens, linking diverse interests to pursue common cause and insisting on tangible results. Our projects encourage efficient, responsive governments – at the local, state, national and international levels – serving the public interests. With offices in Philadelphia, Washington, DC, Brussels and London and staff in other regions of the United States as well as Australia, Pew provides an exciting learning environment and the opportunity to work with highly talented individuals. We are a dynamic, rapidly evolving organization that values creativity and innovative thinking and fosters strong teamwork with mutual respect. Pew Government Relations Government Relations was established in 2006 to complement and advance Pew’s work in the public policy arena. In 2010, the department was reorganized and staff that had been spread throughout the institution were consolidated into a single unit. Government Relations is comprised of a Senior Vice President and (currently) five directors overseeing advocacy of Pew’s programmatic agenda as well as operations and institutional advocacy. The senior director for operations and his team focus on supporting Pew-wide government relations priorities as well as assisting the efforts of the other deputies. The priorities of the unit are to: (1) provide relevant, timely and insightful advice on legislation of direct relevance to the Trusts, its programs and advocacy goals; (2) develop close effective relationships with key congressional offices, the administration and the government affairs staffs of major trade groups relevant to our work; (3) develop Pew’s annual advocacy strategy as well as manage and facilitate its implementation; (4) work hand in hand with program staff and policy experts to guide advocacy from inception to successful completion; (5) coordinate, collaborate and communicate with and between Government Relations and program staff to advance institutional priorities; and (6) monitor, track, review and approve all interactions between Pew staff and government officials including participation in coalition efforts and work with our external stakeholders. Position Overview Pew’s “eAdvocacy” efforts largely split into two categories of work – online grassroots organizing and direct policy maker outreach. Online grassroots organizing leverages email, the web, and social media to generate petition signatures, constituent messages to elected officials, public comments on proposed regulations, and tweets/posts. This work is done at a state, federal, and international (European Union, Canada, and Australia) level. Pew manages an advocacy subscriber base of ~250k active online advocates organized by policy portfolio or individual program. Direct policy maker outreach promotes Pew research, policy positions, web content (videos, infographics, etc.), and events to federal, state, and local policy makers and their staff for educational and advocacy purposes. The Manager, Government Relations, is responsible for the successful execution of this work, while monitoring performance, consulting programs on eAdvocacy strategy, ensuring strategic list growth, and staying abreast of industry best practices/technologies. The Manager supervises a staff of two Associates who are each responsible for a portion of the Pew program portfolio – attending program meetings, drafting/creating content, consulting teams, and monitoring performance. The Manager also participates in institution-wide efforts related to eAdvocacy or Government Relations. The Manager is responsible for hosting trainings, seminars, and other events aimed at informing Pew staff on eAdvocacy capabilities and best practices. All Government Relations staff, including the Manager, Government Relations is responsible for ensuring proper compliance with all lobbying reporting requirements. This position reports to the Senior Director, Operations in the Government Relations Department. Responsibilities: • Develop and execute strategies to meet organizational and programmatic objectives using online communication tools. • Build, monitor, maintain list of advocacy subscribers to ensure necessary impact in strategically targeted regions/districts and overall health of the list. • Incorporate latest best practices, testing, dynamic content, and list segmentation to provide the optimal experience for all message recipients. • Track performance metrics for departmental use and for a quarterly report to the CEO and executive team. • Ensure online tools are functioning properly, guaranteeing delivery of emails to advocacy subscribers and constituent messages to elected officials. • Oversee relationships with related vendors. • Attend workshops and conferences to stay abreast of latest technologies and industry practices. • Work with Communications colleagues to incorporate eAdvocacy content into institutional newsletters, social media, videos, PewTrusts.org, and other channels. • Supervise a staff of two Associates • Host Pew events to educate staff on strategies, tools, and best practices. • Ensure quality control throughout all electronic communications and protects the Pew brand • Monitor and advise on proper compliance with local, state, federal and international lobbying reporting as it relates to eAdvocacy efforts. • Develop and maintain relationships with program operations and partner staff to ensure a high level of information sharing and awareness regarding new initiatives and changes in Web and electronic outreach. • Contribute to and participate in tasks and special projects as assigned. Qualifications: • Strong strategic and tactical online advocacy and communication skills honed by previous web communications management experience in either the for-profit or nonprofit arena. Detailed understanding of and experience with the online space. • Eight years of online outreach experience with a proven track record in managing online communications programs – specifically using email. Demonstrated success managing vendors and suppliers is required. Professional experience in online communications and project management with an agency, corporation or nonprofit organization with an emphasis on advocacy is strongly desired. • A minimum of two years of previous direct supervisory experience required including experience managing performance management process for direct reports and providing career development advice and counsel. • Experience working with online advocacy platforms such as Engaging Networks, Blackbaud, Blue State Digital, Salsa or similar technologies. Experience with Salesforce or similar CRM tools. Knowledge of HTML, Adobe Design and analytics software. • Strong project management and organizational skills. Able to handle multiple projects simultaneously, set priorities, organize time and identify resources for projects. Ability to work individually or collaboratively with groups of colleagues is important. • Flexible. Able to juggle multiple priorities, organize time and identify resources for projects and anticipate Web content and subsequent issues for periodicals. • Sound consultation and relationship management skills. • Team player. Able to work in groups and individually to meet goals. Understands organizational structures and is able to effectively work through administrative systems. • Must have strong oral communications, writing and research skills. Can frame and draft cogent written messages. • Bachelor’s degree with a concentration in Marketing or Communications preferred. Demonstrated experience in communicating or information technology, public policy, design or writing is a plus. • Prior to commencing employment with Pew, candidates for this position who were registered to lobby in any jurisdiction must certify termination of previous registration(s) and provide copies of termination notices with said jurisdiction(s) to Pew. Compensation: We offer a competitive salary and excellent benefits package. Apply at https://jobs-pct.icims.com/jobs/intro?amp&hashed=0&mobile=false&width=810&height=500&bga=true&needsRedirect=false&jan1offset=-300&jun1offset=-240 Pew is an equal opportunity employer.