University of Richmond
Position Description Position Title:
Dir, Volunteer Board Relations Position No: 501746 Depart/Unit:
President’s Office Pay Grade: 7 Reports to:
Secretary to Board of Trustees FLSA Status:
This position is responsible for developing, implementing, and managing a comprehensive program for a broad range of University-wide, as well as school- and program-based volunteer boards, associations, and advisory groups involving alumni, parents, donors, and friends of the University. The position will report to the Secretary to the Board of Trustees and will work in close consultation with the Office of Advancement, Office of Alumni and Career Services, Office of the President, Deans, and others: 1) to coordinate identification, recruitment, and training/orientation of new members of these volunteer groups; 2) to serve as a liaison between members of these groups and the University; 3) to maintain the charters of the groups and ensure and assess fulfillment of their charge; 4) to manage communications with the groups; 5) to help conceptualize, develop, and implement programs and meetings of the groups to advance the priorities of deans, programs/units, development, and the institution as a whole; 6) to maintain appropriate records and data pertaining to the groups and their work; 7) to support, with direction from Advancement, achievement of fund-raising goals for groups; and 8) in collaboration with the Associate Director for Volunteer Engagement in the Office of Alumni and Career Services, to coordinate structured interactions among the groups, including an annual All Volunteer Weekend on campus.
Collaborating with offices mentioned above and others to develop annual overall institutional strategy for the work of these groups; content of meetings and messaging; and long-term member recruitment pipeline and strategy. (30%) Planning and executing programming for meetings of each group and related materials and planning and implementing training/orientation programs for groups, including written materials, web-based training, and on-campus orientation sessions. (30%) Responding to needs/ad hoc requests of individual volunteers and hosting volunteers on campus. (15%) Maintaining, in conjunction with support staff, records and data relating to groups’ work. (10%) Developing and implementing communication plan for groups individually and collectively. (10%) Maintaining records of groups. (5%)
This position will work with colleagues and with alumni, friend, and parent volunteers across the University, including in Admission; Advancement; Athletics; the Chaplaincy; the Library; and the schools of Arts & Sciences, Business, Continuing Studies, Law, and Leadership. Note: this position excludes staffing the Board of Trustees/Trustees Emeriti; University of Richmond Alumni Association Board of Directors/regional alumni chapters; and certain others.
SUPERVISION EXERCISED: None – collaborates with colleagues on shared management of volunteer (non-staff) groups but does not perform performance evaluations or other staff supervisory responsibilities.
WORKING CONDITIONS/PHYSICAL EFFORT: Position may require some travel. Position will require work on evenings and weekends
Effective January 2008 2
Knowledge, skills & ability: (Ex: Entry level knowledge of accounts payable processes; Skill in the operation of carpentry hand and power tools; Ability to read, interpret, and apply policies and procedures.)
This position entails direct management of volunteers, fiscal oversight of some program budgets, and all facets related to the execution of special events.
Excellent volunteer management/constituent relations skills.
Excellent special event planning and facilitation.
Excellent interpersonal, leadership, and diplomatic skills, along with the ability to interact with diverse constituencies.
Strong ability to collaborate with colleagues across the University, managing by influence rather than authority.
Understanding of the importance of customer service.
Strong written and oral communication skills, including comfort level with public speaking.
Strong organizational skills and attention to detail, in conjunction with comfort level of working in fast-paced environment while handling multiple projects. Demonstrated solid problem solving skills.
Education & experience: (List the specific education, years and type of experience required for entry into the
position. Ex: High school graduation and 5 years of experience in providing administrative support function in and office setting.)
BA/BS minimum or comparable experience, preferably in a higher education setting.
Experience coordinating volunteers. A commitment to higher education and understanding of the role of a liberal arts education are important. Minimum years of work experience: 3 - 5 years.
Assistant Vice President for Alumni and Career Services
Jepson Alumni Center
University of Richmond, Virginia 23173
Phone: (804) 289-8026; (800) 480-4774, option 8
Fax: (804) 287-1221